10 Lessons Every Small Business Can Learn from Domino’s (Part Second)
In Second Part, we will discuss about 5 lessons to learn from Domino's that every small business team should know. (1) Rethink and redesign products regularly Between 2005 and 2009, Domino received a lot of criticism. Many customers complained that the pizza and its crust tasted like cardboard. Taking this feedback seriously, Domino's completely ditched the old pizza recipe and replaced it with a new flavor in 2009. rice field. It's important to take customer feedback seriously and regularly redesign and reinvent your products and services. (2) Utilization and innovation of technology Domino's comes with an "Anyware program" that lets you order pizza via Alexa and Slack. You can also order from Google Home and Facebook Messenger. Domino's even made tweet-order pizzas. In 2016, Domino partnered with his startup Flirtey to create New Zealand's first pizza delivery drone. The same year, the company also introduced a self-driving pizza delivery vehicle. Sm...